Check the service
Confirm the enquiry relates to an eligible maintenance or technical service.
Share the visible problem, property type, Dubai location and preferred contact time. The team will review the requirement and explain whether the next step should be remote guidance, an inspection or a detailed quotation.
The published campaign must state the applicable service, location, customer type, start and end dates, exclusions and approval status.
Confirm the enquiry relates to an eligible maintenance or technical service.
Availability is checked against the service area and operating schedule.
The team assesses the information and confirms the appropriate next step.
Any confirmed benefit will be stated in the quotation or booking confirmation.
Provide the service, location and preferred contact time.