Changes and cancellations
Customers should request changes through the recorded cancellation workflow. Approval depends on service status and applicable terms.
Possible charges
Inspection, mobilization, ordered materials or completed work may affect cancellation charges or refund eligibility.
Refund process
Eligible refunds require review, approval, payment-method information and an auditable status record.
Exceptions
Final terms should address statutory rights, service defects, force majeure and other legally relevant circumstances.
How to request
Use the Change or Cancel a Booking page and provide the original booking or quotation reference.
